Terms of
Service
Acceptance of Terms
PLEASE READ THESE TERMS OF SERVICE ('TERMS,' 'AGREEMENT') CAREFULLY BEFORE ACCESSING OR USING ANY PART OF THE SERVICES. These Terms constitute a legally binding contract between you ('User,' 'you,' or 'your') and Star Moon Technology LLC ('Company,' 'we,' 'us,' or 'our'), a limited liability company organized and existing under the laws of the State of New Jersey, United States of America. By accessing, registering for, or using our platform, website, applications, APIs, or any related services (collectively, the 'Services') in any manner, you represent and warrant that: (a) you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference; (b) you are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater; (c) you have the legal capacity and authority to enter into this Agreement; and (d) if you are accepting on behalf of a company or other legal entity, you have the authority to bind that entity to these Terms, and 'you' refers to that entity. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST IMMEDIATELY CEASE ALL ACCESS AND USE.
Modification of Terms
Star Moon Technology LLC reserves the absolute and unconditional right, in its sole discretion, to amend, modify, replace, suspend, or terminate any provision of these Terms at any time without prior notice, except as required by applicable law. Changes take effect upon posting the revised Terms to our Services, with the 'Last Updated' date reflecting the most recent revision. For material changes, we may, but are not obligated to, provide additional notice such as an in-app notification or email. YOUR CONTINUED ACCESS TO OR USE OF THE SERVICES FOLLOWING ANY MODIFICATION CONSTITUTES YOUR UNCONDITIONAL ACCEPTANCE OF THE REVISED TERMS. If you disagree with any modification, your sole remedy is to immediately discontinue use of the Services and terminate your account. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Services.
Description of Services
Star Moon Technology LLC provides a software-as-a-service platform offering tools for social media analytics, AI-powered analysis, automated data processing, reporting, and related features (collectively, the 'Services'). The Services are provided 'as is' and may be updated, modified, expanded, or reduced at any time at our sole discretion. We do not guarantee the availability, continuity, accuracy, or fitness for any particular purpose of the Services or any specific feature therein. We reserve the right to introduce new features, impose limits on existing features, or discontinue any part of the Services at any time without liability to you.
Account Registration and Security
4.1Eligibility and Registration
To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated at all times. Providing false, misleading, or outdated information is grounds for immediate termination of your account without notice or refund.
4.2Account Responsibility
You are solely and entirely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, whether authorized by you or not. You must immediately notify us at support@tryonyx.app upon becoming aware of any unauthorized access to or use of your account. Star Moon Technology LLC is not liable for any loss or damage arising from your failure to maintain the security of your credentials or from unauthorized use of your account.
4.3One Account Per User
Each individual may maintain only one account unless expressly authorized by us in writing. We reserve the right to merge, suspend, or terminate duplicate accounts at any time.
4.4Account Suspension and Termination by Company
We reserve the right to suspend, restrict, or permanently terminate your account and access to the Services at any time, with or without cause, and with or without notice, at our sole discretion. Grounds include, but are not limited to, violation of these Terms, suspected fraud, abuse, or illegal activity, extended inactivity, or any other reason we deem appropriate in our sole judgment. Upon termination, your right to use the Services immediately ceases and we may delete your account data in accordance with our Privacy Policy. We are not liable to you or any third party for any termination or suspension of your account.
User Conduct and Acceptable Use
Your use of the Services is conditioned upon your strict compliance with these Terms and all applicable laws. You agree not to, and will not permit any third party to:
- Use the Services for any unlawful, fraudulent, harmful, or unauthorized purpose
- Scrape, crawl, harvest, or systematically extract data from the Services without prior written authorization
- Reverse engineer, decompile, disassemble, or attempt to derive source code from any part of the Services
- Interfere with, disrupt, or place an unreasonable load on the Services or the infrastructure supporting them
- Circumvent, disable, or attempt to bypass any security, authentication, or access control mechanisms
- Upload, transmit, or distribute malware, viruses, spyware, or any other harmful or malicious code
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Services to send unsolicited commercial communications (spam)
- Access the Services using automated means (bots, scrapers, scripts) except as expressly permitted by us in writing
- Resell, sublicense, rent, lease, or transfer access to the Services without our prior written consent
- Use the Services to collect, store, or process health information, financial account numbers, government identification numbers, or similarly sensitive categories of personal data, except as expressly permitted
- Violate the intellectual property or other rights of any third party
- Use the Services in any manner that could damage, disparage, or negatively affect Star Moon Technology LLC, the Services, or our reputation
- Attempt to gain unauthorized access to any portion of the Services, other accounts, or other systems connected to the Services
- Use the Services in violation of any third-party platform's terms of service, including but not limited to social media platforms
We reserve the right, but not the obligation, to monitor your use of the Services for compliance. Any violation of this Section may result in immediate termination of your account without notice or refund, and we reserve all legal remedies available to us.
Intellectual Property Rights
6.1Ownership of Services
The Services, including all software, technology, content, designs, graphics, logos, trademarks, trade dress, data, databases, algorithms, models, and other materials comprising or displayed within the Services (collectively, 'Company IP'), are and shall remain the exclusive property of Star Moon Technology LLC and its licensors. All rights not expressly granted herein are reserved. Nothing in these Terms shall be construed to transfer any intellectual property rights to you.
6.2Limited License to User
Subject to your compliance with these Terms and timely payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for your internal business or personal purposes during the term of your subscription. This license does not include any right to modify, copy (except as incidental to normal use), distribute, create derivative works from, publicly display, or exploit the Services or any Company IP.
6.3User Content
You retain ownership of content you submit, post, or upload to the Services ('User Content'). By submitting User Content, you grant Star Moon Technology LLC a worldwide, irrevocable, perpetual, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, create derivative works from, and otherwise exploit your User Content in any and all media formats and channels, now known or hereafter devised, in connection with operating, improving, and promoting the Services, including for AI model training and product development purposes. You represent and warrant that you have all rights necessary to grant this license and that your User Content does not violate any third-party rights or applicable law.
6.4Feedback
Any suggestions, ideas, enhancement requests, feedback, or recommendations you provide to us regarding the Services ('Feedback') are provided on a non-confidential basis. You hereby assign to Star Moon Technology LLC all right, title, and interest in and to any Feedback, and we are free to use and exploit such Feedback without restriction, compensation, or attribution to you.
6.5AI-Generated Outputs
Outputs generated by AI features within the Services ('AI Outputs') are not guaranteed to be original, accurate, or free from third-party intellectual property claims. You are solely responsible for reviewing, vetting, and determining the lawful use of any AI Outputs. Star Moon Technology LLC makes no representation that AI Outputs are owned by you, free from infringement, or suitable for any specific use. We expressly disclaim all liability for any claims arising from your use of AI Outputs.
6.6DMCA and Copyright Policy
We respect intellectual property rights and will respond to proper notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA). To submit a notice, contact support@tryonyx.app. We reserve the right to remove allegedly infringing content and to terminate accounts of repeat infringers.
Subscriptions, Billing, and Payments
7.1Paid Services and Fees
Certain features of the Services require payment of fees ('Subscription Fees'). By subscribing to a paid plan, you authorize us (or our third-party payment processor) to charge you the applicable Subscription Fees on a recurring basis in advance. All fees are stated in U.S. dollars and are exclusive of any applicable taxes, which are your sole responsibility. We reserve the right to change our pricing at any time upon notice. Continued use of the Services after a price change takes effect constitutes your acceptance of the new pricing.
7.2Billing Cycles and Auto-Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel prior to the renewal date. You are responsible for canceling your subscription before the renewal date if you do not wish to be charged for the next period. We are not obligated to provide a refund for charges incurred due to your failure to cancel in a timely manner.
7.3No Refunds
ALL FEES ARE NON-REFUNDABLE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. THIS INCLUDES, WITHOUT LIMITATION, SITUATIONS WHERE YOU CANCEL YOUR SUBSCRIPTION MID-CYCLE, YOUR ACCOUNT IS TERMINATED FOR VIOLATION OF THESE TERMS, OR YOU ARE DISSATISFIED WITH THE SERVICES. We may, at our sole and absolute discretion, issue credits or refunds on a case-by-case basis. Any such credit or refund does not create any obligation on our part to issue credits or refunds in similar situations in the future.
7.4Payment Failures and Suspension
If your payment fails or is reversed for any reason, we reserve the right to immediately suspend or terminate your access to the Services without notice. You are responsible for all fees, chargebacks, and collection costs arising from payment failures. We may attempt to re-process failed payments without additional notice to you.
7.5Promotional Credits and Bonuses
Any promotional credits, bonus slots, or similar incentives we offer are provided at our sole discretion, have no cash value, are non-transferable, non-refundable, and may be modified, revoked, or expired at any time without liability to you.
7.6Taxes
You are solely responsible for determining and remitting all applicable taxes, duties, levies, and government charges associated with your use of the Services. We are not responsible for any taxes applicable to your jurisdiction.
Third-Party Services and Integrations
The Services may integrate with, link to, or depend on third-party platforms, APIs, services, and content ('Third-Party Services'). Star Moon Technology LLC does not control Third-Party Services and is not responsible for their availability, accuracy, legality, or content. Your use of any Third-Party Services is at your own risk and subject to those third parties' respective terms and policies. We may suspend or modify integrations with Third-Party Services at any time without notice or liability. We do not endorse and expressly disclaim all liability for any Third-Party Services. You are solely responsible for ensuring your use of Third-Party Services through our platform complies with the terms of those third parties.
Confidentiality
In the course of using the Services, you may have access to non-public features, roadmap information, or pricing structures. You agree not to disclose any such non-public information to any third party without our prior written consent. Conversely, we will handle your account information and data as set forth in our Privacy Policy.
Disclaimers and Warranties
THE SERVICES ARE PROVIDED 'AS IS,' 'AS AVAILABLE,' AND 'WITH ALL FAULTS,' WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STAR MOON TECHNOLOGY LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO: (A) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (B) WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR HARMFUL COMPONENTS; (C) WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (D) WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, DATA, AI OUTPUTS, ANALYSES, OR REPORTS GENERATED THROUGH THE SERVICES; AND (E) WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. NO ADVICE, REPRESENTATION, OR INFORMATION — WHETHER ORAL OR WRITTEN — OBTAINED BY YOU FROM US OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
11.1Exclusion of Consequential Damages
IN NO EVENT SHALL STAR MOON TECHNOLOGY LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, ANTICIPATED SAVINGS, OR OTHER ECONOMIC ADVANTAGE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.2Aggregate Liability Cap
IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO STAR MOON TECHNOLOGY LLC IN THE TWELVE (12) CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).
11.3Essential Basis of Bargain
THE PARTIES ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES, AND THAT STAR MOON TECHNOLOGY LLC WOULD NOT HAVE ENTERED INTO THESE TERMS WITHOUT SUCH LIMITATIONS.
11.4Third-Party Platforms
WE ARE NOT LIABLE FOR ANY RESTRICTIONS, BANS, PENALTIES, OR ADVERSE ACTIONS TAKEN BY THIRD-PARTY PLATFORMS (INCLUDING SOCIAL MEDIA PLATFORMS) AGAINST YOUR ACCOUNT AS A RESULT OF YOUR USE OF OUR SERVICES.
Indemnification
You agree to fully indemnify, defend, and hold harmless Star Moon Technology LLC and its members, managers, officers, employees, contractors, agents, licensors, successors, and assigns from and against any and all claims, demands, actions, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses (including reasonable attorneys' fees and litigation costs) arising out of or relating to:
- Your access to or use of the Services
- Your User Content or any content you submit, post, or transmit through the Services
- Your violation of these Terms or any applicable law or regulation
- Your violation of any third-party rights, including intellectual property rights or privacy rights
- Any misrepresentation made by you in connection with the Services
- Your fraud, gross negligence, or willful misconduct
- Any dispute between you and a third party arising from or relating to the Services
We reserve the right, at our own expense, to assume exclusive control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with our defense of such claim. You may not settle any claim without our prior written consent.
Dispute Resolution, Arbitration, and Class Action Waiver
13.1Mandatory Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. Except as otherwise set forth below, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and Star Moon Technology LLC (including disputes regarding the validity, enforceability, or scope of this arbitration provision) shall be resolved exclusively by final, binding arbitration administered by the American Arbitration Association ('AAA') under its Consumer Arbitration Rules, or if you are a business, the Commercial Arbitration Rules. The arbitration shall be conducted in New Jersey, United States of America, in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
13.2Class Action and Jury Trial Waiver
BY AGREEING TO THESE TERMS, YOU AND STAR MOON TECHNOLOGY LLC EACH WAIVE ANY RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
13.3Exceptions to Arbitration
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or to prevent irreparable harm. Either party may also bring small claims court actions for disputes within the jurisdictional threshold of such courts.
13.4Informal Dispute Resolution
Before initiating arbitration or any formal proceeding, you agree to first contact us at support@tryonyx.app with a written description of the dispute and your proposed resolution. We will attempt to resolve the dispute informally within thirty (30) days. This informal process is a prerequisite to arbitration.
13.5Governing Law
These Terms and any dispute arising hereunder are governed by and construed in accordance with the laws of the State of New Jersey, without giving effect to any conflict-of-law principles. For matters not subject to arbitration, you irrevocably submit to the exclusive personal jurisdiction and venue of the state and federal courts located in New Jersey, USA.
13.6Statute of Limitations
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Termination
14.1Termination by You
You may terminate your account at any time by following the account deletion procedures within the Services or by contacting support@tryonyx.app. Termination does not entitle you to any refund of prepaid fees.
14.2Termination by Company
We may terminate or suspend your account and access to the Services at any time, with or without cause, with or without notice, effective immediately. Cause includes but is not limited to your breach of these Terms, non-payment, suspected fraud, illegal activity, or any conduct we deem harmful to us, other users, or third parties. We shall not be liable to you or any third party for any termination of your account.
14.3Effect of Termination
Upon termination, your license to use the Services immediately terminates and you must cease all use. We may delete your account data in accordance with our Privacy Policy. Sections that by their nature should survive termination — including but not limited to Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and any accrued payment obligations — shall survive termination of these Terms.
Service Availability and Downtime
We do not guarantee that the Services will be available at all times or without interruption, error, or delay. We may modify, suspend, or discontinue the Services, or any portion thereof, at any time with or without notice. Scheduled or unscheduled maintenance, server downtime, third-party failures, force majeure events, or other factors may cause unavailability. WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM SUCH UNAVAILABILITY, INTERRUPTION, OR DISCONTINUATION OF THE SERVICES. We do not provide service level agreements (SLAs) unless separately agreed upon in a signed written enterprise agreement.
Force Majeure
Star Moon Technology LLC shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, war, terrorism, civil unrest, labor disputes, power or internet outages, third-party service failures, or any other event of force majeure. In such circumstances, our obligations shall be suspended for the duration of the force majeure event.
Electronic Communications and Consent
By creating an account and using the Services, you consent to receive electronic communications from us, including via email, push notifications, and in-app messages. These communications may include operational notices, billing information, and promotional content. You may opt out of promotional communications at any time but acknowledge that you cannot opt out of operational or transactional messages while your account remains active. Electronic communications from us satisfy any legal requirement that communications be in writing.
Export Compliance
You agree to comply with all applicable U.S. and international export control laws and regulations in connection with your use of the Services. You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to U.S. export restrictions, and that you are not on any U.S. government restricted parties list.
Equitable Relief
You acknowledge that any breach of your obligations under Sections 5 (Acceptable Use), 6 (Intellectual Property), or 9 (Confidentiality) may cause us irreparable harm for which monetary damages would be an inadequate remedy, and therefore we shall be entitled to seek injunctive or other equitable relief from a court of competent jurisdiction without the obligation to post a bond or prove actual damages, in addition to any other remedies available at law or in equity.
No Waiver
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver in one instance does not constitute a waiver of the same or any other right in any other instance. All waivers must be in writing and signed by an authorized representative of Star Moon Technology LLC to be effective.
Severability
If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, unlawful, void, or unenforceable for any reason, that provision shall be severed from these Terms and shall not affect the validity or enforceability of the remaining provisions. The remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it enforceable while preserving the original intent.
Assignment
You may not assign, transfer, delegate, or sublicense any of your rights or obligations under these Terms, by operation of law or otherwise, without our prior written consent. Any purported assignment in violation of this Section is null and void. We may freely assign or transfer these Terms, or any of our rights or obligations hereunder, without restriction, including in connection with a merger, acquisition, sale of assets, or operation of law. These Terms inure to the benefit of and are binding upon the parties and their respective permitted successors and assigns.
Relationship of the Parties
The parties are independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, employment, or fiduciary relationship between you and Star Moon Technology LLC. Neither party has authority to bind the other or incur any obligation on the other's behalf.
Entire Agreement
These Terms, together with our Privacy Policy and any additional terms applicable to specific features of the Services (including enterprise agreements, where applicable), constitute the entire and exclusive agreement between you and Star Moon Technology LLC with respect to the Services and supersede all prior and contemporaneous negotiations, representations, understandings, agreements, or communications, whether oral or written, relating to their subject matter. These Terms shall not be modified except by a written amendment signed by an authorized representative of Star Moon Technology LLC.
Headings and Interpretation
Section headings are for convenience only and have no legal or contractual effect. The word 'including' means 'including without limitation.' Ambiguities in these Terms shall not be construed against the drafter. These Terms shall be construed as if jointly drafted by the parties.
Contact Information
For any questions, legal notices, or concerns regarding these Terms, please contact us at:
Formal legal notices must be sent to the above email with 'Legal Notice' in the subject line and will be deemed received upon our written acknowledgment.
© 2026 Star Moon Technology LLC · New Jersey, USA
Questions? support@tryonyx.app